Home / Legal
Terms of Service
This is a reference translation. The Japanese version is the authoritative text; in case of any discrepancy, the Japanese version prevails.
Effective 1 January 2026 / Last revised 8 August 2026
These terms set out the conditions for using the services provided by OpsEngine Inc. ("we", "us"). Everyone who uses the services ("you") is deemed to have agreed to them.
Where separate terms exist for a particular service, those terms prevail.
The services include the following.
A contract under these terms is formed when you apply and we accept. We may decline an application in light of its content or other circumstances.
For OpsEngine Connect, use begins when the account is activated by means we have issued or approved.
You manage your account at your own responsibility, and may not let a third party use it, lend it or transfer it.
Actions taken through an account are deemed to be those of the account holder. If you suspect misuse, contact us promptly.
The services operate by connecting to third-party services you hold contracts with (logistics, ordering, accounting, advertising and similar, and Google services).
You are responsible for providing the accounts and permissions needed to connect.
How retrieved information is handled is set out in our Privacy Policy.
Fees are those stated in the quote or invoice we issue to you individually.
Online payment may use a payment provider. In that case, please use it having agreed to that provider's terms.
If payment is not made by the due date, we may charge late-payment interest at 14.6% per annum.
When using the services you must not do any of the following.
Copyright in deliverables we create under contract development passes to you upon completion of delivery and payment in full. However, technical know-how we accumulate through providing the services, and general-purpose components and libraries, remain ours and may be used in other work.
Rights in the software we provide, including OpsEngine Connect, and its related materials, belong to us or the rightful owner. Using the services does not transfer those rights to you.
Neither party may disclose or leak to a third party the other party's confidential business information learned through providing or using the services, without prior written consent. This obligation survives for two years after the contract ends.
We carry out the work with due care, but do not warrant that deliverables or outputs are fit for a particular purpose, complete or accurate. Please check outputs before relying on them for business decisions.
Our liability for damages attributable to us is capped at the total fees paid for the service concerned. Indirect damages and lost profits are excluded.
We are not liable for damages arising from failures, specification changes or discontinuation of Google or other third-party services.
With reasonable cause, we may change or discontinue the services after notifying you in advance. In urgent cases, notice may follow.
If we discontinue a service, we endeavour to allow a reasonable period for you to retrieve the data you need.
These terms are governed by and construed under Japanese law. Disputes concerning these terms or the services are subject to the exclusive jurisdiction of the Yokohama District Court in the first instance.
We may amend these terms as needed. Amended terms take effect when posted on this website. For material changes, we endeavour to notify you by email or similar.
For questions about these terms, contact us at:
OpsEngine Inc.
5-14-11 Katase, Fujisawa, Kanagawa 251-0032, Japan
Email: info@opsengine.co.jp